Help Center
The approachable docsversion of setup and support.
Short, direct help articles for the parts of StoryVault people actually need when they are trying to get a session recorded or a campaign exported.
Seeded help articlesSetup + troubleshootingPlain-English instructions
Help articles
Support without the maze
Voice Identity, uploaded recordings, macOS caveats, and export flow in one place.
Setup•March 27, 2026
How to set up Voice Identity
A quick guide to getting speaker-linked capture working cleanly for your table.
4 min read
Recording•March 23, 2026
How to upload a recording you made separately
You do not need to capture audio live inside StoryVault to get the campaign record back out.
3 min read
Troubleshooting•March 19, 2026
How system audio recording works on macOS
The short version: use a browser tab, not a full desktop share, when you need system audio.
3 min read
Account•March 15, 2026
How to export your StoryVault data
StoryVault is supposed to help you keep the record, not trap it.
3 min read