Question 1

How long does setup take?

Accepted Answer

If you already know your table setup, it is usually less than five minutes to create a campaign and get ready to record.

Question 2

Do I need Discord to use StoryVault?

Accepted Answer

No. Discord is one option, not the whole story. StoryVault also supports browser and system-audio capture, uploads from separately recorded sessions, and in-person tables.

Question 3

Can I start in the middle of a campaign?

Accepted Answer

Yes. You do not need to begin at session one. Start where your table is now and let StoryVault begin building the record from there.

Question 4

What game systems does StoryVault support?

Accepted Answer

StoryVault supports multiple preset systems including D&D, Pathfinder, Starfinder, Vampire: The Masquerade, Call of Cthulhu, Daggerheart, Tales of the Valiant, D20 Modern, plus an Other option for custom tables.

Question 5

Is there a free trial?

Accepted Answer

Yes. New accounts can start with 5 free hours so you can test the flow before you commit to a paid plan.

Question 6

Is StoryVault only for pro DMs or actual-play shows?

Accepted Answer

No. It is built for anyone who cares about continuity at the table, from home campaigns and in-person groups to streamed games and long-running online tables.

Question 7

What does Voice Identity do?

Accepted Answer

Voice Identity helps StoryVault associate moments with the right speaker, which makes summaries, stats, and recall more useful when multiple people are talking through the same session.

Question 8

What are the three AI summary formats?

Accepted Answer

StoryVault supports multiple recap views per session so you can choose between fast scanning and a more detailed read-back, instead of forcing every table into one style of summary.

Question 9

Can I correct mistakes before the recap becomes the record?

Accepted Answer

Yes. The DM review flow exists for exactly that. Fix the edge case once and let the rest of the record stay aligned.

Question 10

How does NPC, location, and item tracking work?

Accepted Answer

StoryVault extracts important world details from the session and keeps them grouped so you can look up characters, lore, locations, and items without combing through old notes.

Question 11

Can players use StoryVault too, or is it DM-only?

Accepted Answer

StoryVault is primarily built around the person running the campaign record. The easiest player-facing workflow today is sharing recaps, exports, or highlights instead of making every player manage the tool directly.

Question 12

Can I search across my campaign history?

Accepted Answer

Yes. StoryVault is built to make old session details findable again instead of burying them in a transcript graveyard.

Question 13

Can I export campaign notes and recaps?

Accepted Answer

Yes. StoryVault includes data export paths so your campaign record is not trapped in the product.

Question 14

What is the difference between Pro and Ultimate?

Accepted Answer

Pro includes 10 hours of recording per month. Ultimate includes 30. Both are paid plans designed for regular tables that want recordings kept permanently.

Question 15

What counts as an hour?

Accepted Answer

StoryVault pricing is based on recorded audio time, not on how many players are at the table or how many campaigns you run.

Question 16

Can I cancel anytime?

Accepted Answer

Yes. StoryVault does not require a long-term contract for monthly plans.

Question 17

Is pay-per-session still available?

Accepted Answer

Yes. StoryVault offers a simple pay-for-what-you-use option for tables that do not play often enough to want a monthly plan.

Question 18

How does the lifetime upgrade credit work?

Accepted Answer

Eligible users can apply up to $100 of past subscription payments toward a lifetime upgrade, which lowers the one-time price instead of making you start from zero.

Question 19

Is there a plan for clubs, stores, or shared groups?

Accepted Answer

Not as a distinct public plan today. If you run many tables or need something custom, reach out through support so we can point you to the right path.

Question 20

What happens to free-plan recordings?

Accepted Answer

On the free plan, audio and transcripts are automatically removed after 30 days. Paid plans are for tables that want the record kept permanently.

Question 21

Who owns my campaign content?

Accepted Answer

You do. StoryVault exists to help you keep your campaign straight, not to take ownership of what your table created.

Question 22

Do you sell my campaign data?

Accepted Answer

No. StoryVault is paid software, not an ad business, and the service is not built around selling your campaign history to someone else.

Question 23

Do you use my sessions to train AI models?

Accepted Answer

StoryVault keeps this answer precise rather than hand-wavy. If you need the exact current written policy on model training or subprocessors, contact support@storyvault.gg and we will provide the current answer directly.

Question 24

Can I delete my data?

Accepted Answer

Yes. StoryVault supports campaign deletion and account deletion workflows so you can remove your data when you need to.

Question 25

Can the StoryVault team see my transcripts?

Accepted Answer

Treat your campaign as private by default. If you need a security or support-process answer beyond that, contact support and we will answer with the current operational detail instead of bluffing through it.

Question 26

How long are recordings kept?

Accepted Answer

Free-plan audio and transcripts are removed after 30 days. Paid plans are designed for permanent retention of your recordings.

Question 27

Can I export my data before I leave?

Accepted Answer

Yes. StoryVault provides export options so leaving the product does not mean losing your campaign record.

Question 28

What platforms can StoryVault record from?

Accepted Answer

StoryVault supports direct Discord workflows and capture-based recording for browser audio, system audio, uploaded recordings, and in-person setups.

Question 29

Does StoryVault work for in-person games?

Accepted Answer

Yes. If your table can be recorded cleanly, StoryVault can process that session even when nobody is playing online.

Question 30

Is there anything special about recording system audio on macOS?

Accepted Answer

Yes. On macOS, system audio recording works when sharing a browser tab. Sharing a full desktop or app window is not the same thing, so we call that caveat out directly.

Question 31

What happens if a recording gets interrupted?

Accepted Answer

The safest move is to restart cleanly and keep going. StoryVault is designed for live tables, which means real-world interruptions are expected and recoverable.

Question 32

Can I upload a recording I made separately?

Accepted Answer

Yes. If you recorded the session outside StoryVault, you can upload that audio later and still generate the campaign record from it.

Question 33

How accurate is transcription?

Accepted Answer

Accuracy depends on audio quality, overlapping voices, and table chaos. StoryVault is built with a DM review step because we assume edge cases happen and should be easy to fix.

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